Privacy Policy

Last Updated: 26th March 2025

Drinks Delivery Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.theddg.co.uk] (the "Website") or use our services. By accessing our Website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, billing and delivery addresses, email address, phone number, and payment details.

• Usage Data: Information about how you use our Website, such as IP address, browser type, device type, and pages visited.

• Order Information: Details related to your purchases, including items ordered and transaction history.

• Cookies and Tracking Technologies: We use cookies to enhance your experience and collect analytics data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling orders

• Providing customer support

• Improving our Website and services

• Sending promotional materials (if consent is given)

• Ensuring compliance with legal requirements

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

• Payment processors to facilitate transactions

• Delivery partners to complete orders

• Legal authorities if required by law

• Third-party service providers that help operate our Website and services

4. Data Security

We take appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Accessing, correcting, or deleting your personal information

• Opting out of marketing communications

• Restricting or objecting to data processing

6. Cookies and Tracking

We use cookies to improve functionality and analyze website traffic. You can control cookie settings through your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

For any questions about this Privacy Policy, you can contact us at:

• Email: info@theddg.co.uk

• Phone: 01293 365129

• Address: Unit 2, 6 Station Road, Horley, RH6 9HL, United Kingdom

By using our services, you acknowledge that you have read and understood this Privacy Policy.